PurinaCare Pet Health Insurance Privacy Statement

Read this notice before using this Web site (this "site").

PurinaCare Pet Health Insurance is offered and underwritten by Western Financial Insurance General Insurance Company ("Western Financial Insurance "). PurinaCare and other related trademarks are owned by Société des Produits Nestlé S.A. and used by Western Financial Insurance with permission of the trademark owner. [please note: this copy should all be treated the same (same size, style, color, etc.)]

Western Financial Insurance shall collect and use the personal information you provide when using this site, as required to process your request for an insurance premium quote, to store and retrieve your quote, to process any application you may submit to buy PurinaCare Pet Health Insurance and to administer any PurinaCare Pet Health Insurance you may buy. Western Financial Insurance may also collect, use or disclose this personal information for the following optional purposes (the "Optional Purposes"):

  • to offer you upgraded and additional insurance products endorsed by Nestlé Purina PetCare, a Division of Nestlé Canada Inc. ("Purina"); and
  • Western Financial Insurance may disclose personal information to Purina and its affiliated companies so that they may communicate to you other Purina® products and offers which may be of interest to you.


You may decline or revoke your consent to this use and/or disclosure of your personal information for the Optional Purposes at any time by calling 1-800-661-3199, toll-free.

Western Financial Insurance and Privacy
For more information about the personal information practices of Western Financial Insurance consult Western Financial Insurance 's Privacy Policy, e-mail privacy@westernfic.com, call 1-800-661-3199 (from 7 a.m. to 10 p.m. Central Time, Monday to Thursday or 7 a.m. to 8 p.m. Central Time, Friday or 8 a.m. to 7 p.m. Central Time, Saturday).

Or write to:

Privacy Officer

Western Financial Insurance Company
200-1200 Portage Avenue
Winnipeg, Manitoba
R3G 0T5

Purina and Privacy
For more information about the personal information practices of Purina, consult Purina's Privacy Policy, email at privacyinquiry@purina.com, call 1-800-268-5345 (from 8:30am - 4:30pm Eastern Time, Monday to Friday)

Or write to:

Chief Privacy Officer
Nestlé Purina PetCare Canada,
2500 Royal Windsor Drive,
Mississauga, ON L5J 1K8

E-mail Comments, Questions or Responses

When you send an e-mail to Western Financial Insurance or otherwise provide your e-mail address or when you ask for a response by e-mail, Western Financial Insurance learns your exact e-mail address and any information you have included in the e-mail. Your e-mail address will be used to acknowledge your comments, reply to your questions, deliver your insurance documents, and for customer service.

Western Financial Insurance will also use and disclose your e-mail address for the Optional Purposes set out above. If you do not want to be contacted by e-mail in connection with these optional purposes, call 1-800-661-3199, toll-free.

Your e-mail address and communications and any reply will be stored in case of further correspondence.

Please remember: e-mail over the Internet is generally unencrypted. We recommend that you use caution when forwarding free-format e-mail messages to us and that you do not include confidential information.

Cookies

On this site Western Financial Insurance may use tracking technology ('cookies'). Cookies are small text files stored on your computer that are used to help keep track of your browser as you navigate this site. Cookies help Western Financial Insurance tailor this and other sites to your personal needs. A cookie is not a computer program, and it cannot harm the data on your computer. Western Financial Insurance uses "session" cookies which are immediately deleted when you leave our site.

Western Financial Insurance also uses cookies to track your path through this site, to gather information such as browser type, operating system, metrics, geographical location, and site usage patterns.

If you wish, you may block or delete cookies; however, blocking cookies may effect your use of this site.

Visiting Our Internet Sites

When you go directly to this site and move from page to page, read pages or download content onto your computer, Western Financial Insurance learns the pages that are visited, what content is downloaded, and the address of sites visited immediately before coming to this site. However, none of this is collected in a way which would identify you as an individual. It is measured only in aggregate and will not be used to identify you.

Western Financial Insurance uses this information to find out how many people visit this site and the frequency with which certain pages in the sites are visited. This helps Western Financial Insurance to know what type of information is most useful so that Western Financial Insurance can improve this site to make it easier for users to access information. Western Financial Insurance records the statistical information on the number of visitors to our Web sites and their activities, but no specific information about your particular actions on the Western Financial Insurance Web sites will be kept or used.