Here’s a quick look at how PurinaCare® Pet Health Insurance policies work and some of the questions we hear most often


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How does PurinaCare® Pet Health Insurance work?
Simplicity is the idea behind PurinaCare®.
When your pets are covered by PurinaCare®, you are reimbursed for up to 80% of the costs on a wide range of pet healthcare treatments, medications and procedures that they'll need throughout their lifetime (minus the annual deductible).
How is PurinaCare® different?
Simply affordable - insurance made simple, easy and affordable.
The Purina Promise - A trusted name in Canadian homes, Purina has been dedicated to helping keep pets healthy for more than 80 years worldwide. That's why Purina is endorsing PurinaCare® comprehensive Pet Health Insurance coverage from SecuriCan General Insurance Company. As your needs change, and veterinary care and technologies continue to evolve, we'll keep looking ahead for the health of your pets.

Is my pet eligible for PurinaCare® insurance?

As long as you have a dog or cat that is at least 8 weeks old then your pet is eligible for PurinaCare® Pet Health Insurance.

What if I don't know my pet's age?

This is a common problem, especially with pet adoptions, but your veterinarian should be able to estimate your pet’s age based on physical characteristics. Just get a physical exam from your veterinarian that includes an age estimate.

Is the deductible per year or incident?
The deductible is calculated on an annual basis.

Do you offer multiple pet discounts?

Yes, you can receive 10% off policies if 3-5 pets are covered and 15% off if you insure 6 or more pets.
Is sign-up easy?

A free quote is only 1 click away.

Then, if you choose PurinaCare®, it's just a few quick steps to buy:

  1. Click on the continue button (or call us at 1-800-661-3199)
  2. Decide how you'd like to make your payments
Your coverage waiting period begins immediately upon purchase. You have nothing to lose, and a lifetime of care to gain.
You have up to 10 days to review your policy documents and if you are not completely satisfied, you can cancel for a full premium refund.

Are there any waiting periods after I sign up before the policy takes effect?

Dogs and cats under 8 weeks of age are not eligible for coverage.

Afterwards, there are waiting periods for some kinds of care. There’s no waiting period for preventive care if you have a PurinaCare® Premium policy. You can submit claims for covered preventive services that occur on or after the policy effective date.

There’s a 48-hour waiting period after the policy effective date for accident coverage and a 14-day waiting period for claims as a result of illness.

What is excluded under PurinaCare® policies?

Like all insurance, there are exclusions from coverage under PurinaCare®.Items excluded under PurinaCare® include, but are not limited to, the following:

  • All pre-existing conditions
  • Breeding, fertility and pregnancy
  • Alternative Therapy and Care
  • Cosmetic and elective procedures (spays and neuters are covered under PurinaCare® Premium policies)
  • Training – even if prescribed or performed by a licensed veterinarians
  • All pet foods for any reasons
  • All nutritional supplements, vitamins, nutriceuticals, holistic medications, herbs, and natural remedies for any reason even if prescribed by a licensed veterinarian
  • Grooming and bathing for any reason
  • Behavioural therapy
  • Medical devices
  • Dental coverage on PurinaCare® Protect and Preferred plans
  • Boarding
  • Accidents or Injuries intentionally inflicted or intentionally caused by the policyholder
  • Dogs and cats under eight weeks of age
  • Accidents that occur before or during the 48 hour waiting period after enrollment
  • An Illness that occurs before 12:01 am on the 14th day following the effective date of coverage


* Please refer to the PurinaCare® terms and conditions brochure for more details.